Business process automation (BPA) is among the hottest technologies for companies looking to drive efficiency in their operations and boost productivity. Business leaders are often confronted by the rapid pace of market changes and customer demands.
A popular saying in the BPA world is “don’t pave the cow’s path.” The implication being that automating a procedure without first examining the ways it can be improved or modified or modified, could simply make it easier to fix any flaws and result in less effective results. To succeed, legal firms should approach process automation with an organized, well-thought-out plan that begins small and then scales up by initiating pilot projects. The determination of standard operating procedures and assigning roles for those who will be using the technology are vital to ensure a successful implementation.
The bottom line is that law firm management tools can do wonders for streamlining the day-to-day operations of a company, creating efficiencies that enable attorneys to accomplish more billable work in a shorter amount of time and decrease compliance risks. It is also crucial to know what isn’t automated and when human interaction is essential.
In a crowded market and with a data room in different business sectors growing number of competitors, it’s now easier for customers to leave when they’re frustrated or suffer delays. Finding and implementing efficiencies such as these will become increasingly important to remain in the game. The following processes are excellent candidates for automation in law firms.
